After a successful electricity payment, your token is shown in two places:
In your transaction history: log in to SnappyPay in the app or on the web at app.snappypay.ng, open your transaction history and tap the electricity payment to see the token and units.
In your email: we also send the token to your registered email address. If you can't find it, check your spam or promotions folder.
Please note: VAT is deducted from the amount you pay before units are calculated. The units you will get are shown before you pay. The minimum electricity purchase is ₦1,000, and some DisCos have a higher minimum.
Token still missing?
Send us the transaction reference, your meter number, your SnappyPay username and your registered email address through:
Live chat: 7am to 9pm daily
WhatsApp: +234 813 071 3103
Email: [email protected] (any time)
Never share your PIN, OTP or password. SnappyPay staff will never ask for them.