Withdrawals from your SnappyPay wallet to your bank are available to verified accounts. The minimum withdrawal is ₦3,000.
Check your withdrawal status
Log in to SnappyPay in the app or on the web at app.snappypay.ng.
Go to your transaction history.
Tap the withdrawal to see its details and status.
What Pending means
Your withdrawal has not been confirmed yet. This can happen because of delays from the bank. The status will update once it is confirmed, and you will see the final status in your transaction details.
Withdrawal successful but money not in your bank?
Withdrawals are usually processed instantly. If the money has not arrived in your bank account within 30 minutes, please report it to us with the transaction reference, your SnappyPay username and your registered email address.
Please note: Do not make another withdrawal for the same money while the first one is pending or being checked.
How to contact us
Live chat: 7am to 9pm daily
WhatsApp: +234 813 071 3103
Email: [email protected] (any time)
Never share your PIN, OTP or password. SnappyPay staff will never ask for them.