SnappyPay

Log in to SnappyPay in the app or on the web at app.snappypay.ng.

Tap the airtime or data purchase to see its status.

Check that the phone number and network are correct.

1. Log in to SnappyPay in the app or on the web at app.snappypay.ng.
2. Go to your transaction history.
3. Tap the airtime or data purchase to see its status.
4. Check that the phone number and network are correct.

<b>Please note:</b> Do not buy again for the same number until you have checked the first transaction. A second purchase will be charged separately.

If it still has not arrived, we will check the transaction and update you.

Send us the transaction reference, your SnappyPay username and your registered email address through:

Email: <a href="mailto:help@snappypay.ng" rel="nofollow noopener noreferrer" target="_blank">help@snappypay.ng</a> (any time)

- Live chat: 7am to 9pm daily
- WhatsApp: +234 813 071 3103
- Email: <a href="mailto:help@snappypay.ng" rel="nofollow noopener noreferrer" target="_blank">help@snappypay.ng</a> (any time)

Never share your PIN, OTP or password. SnappyPay staff will never ask for them.

How to check your purchase and what to send us if it did not arrive.

My wallet was debited but I did not receive airtime or data

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Go to snappypay.ng

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My wallet was debited but I did not receive airtime or data

Check the transaction

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