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Official SnappyPay channels and how to spot fake accounts

Our only official accounts, and how to protect yourself from people pretending to be SnappyPay.

Our official channels

These are the only official SnappyPay accounts:

  • Call or WhatsApp: +234 813 071 3103

  • Live chat in the SnappyPay app and web app

  • Instagram: @SnappyPay

  • X: @SnappyPay

  • TikTok: @SnappyPay

  • Facebook: SnappyPayHq

  • Telegram: t.me/snappypay

Our website is snappypay.ng. Download the app only from the App Store or Google Play.

How to spot a fake account

  • The name or handle is slightly different from the ones above, for example extra letters, numbers or underscores.

  • They message you first offering to fix a failed transaction, recover money or give you a better rate.

  • They ask for your OTP, PIN or password.

  • They ask you to send money to a personal account to "verify" or "unlock" your wallet.

  • They send you a link to a website that is not snappypay.ng.

What to do if you see one

Do not reply or send money. Report the account to us through live chat in the app, WhatsApp or email, and include a screenshot or link to the account.

Remember

SnappyPay staff will never ask you to share your OTP, PIN or password.

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