A pending trade means we have received your Gift Card and it is being reviewed. Trades are reviewed in the order they are submitted.
Why it may take longer
Some Gift Card brands take longer to check than others.
There may be many trades ahead of yours during busy periods.
Check your trade status
Log in to SnappyPay in the app or on the web at app.snappypay.ng.
Go to your transaction history.
Tap the trade to see its status.
You will be notified as soon as your trade is approved or declined.
Please note: Do not submit the same card again while your trade is pending. A second submission of the same code will be declined.
Need help?
If your trade has been pending for a long time, send us your trade reference, SnappyPay username and registered email address through:
Live chat: 7am to 9pm daily
WhatsApp: +234 813 071 3103
Email: [email protected] (any time)
Never share your PIN, OTP or password. SnappyPay staff will never ask for them.