Version X.X, released DD/MM/YYYY
We listened to your feedback. This update brings a fresh dashboard, a Rewards Centre, a clearer view of your money, easier verification and more ways to reach us.
New Dashboard
Your dashboard has a completely new look. Everything you use most is easier to find, and the app is smoother to get around, on mobile and on the web.
Quick Actions
Choose the services you use most and pin them to your dashboard as Quick Actions. Your choices replace the default services, so your favourites are always one tap away. Learn more
Rewards Centre
All your SnappyPay rewards now sit in one place. Open the Rewards Centre to find Invite and Earn, the Leaderboard, Cashback, Deals, Promo Codes and Voucher Drops. Learn more
Transaction Summary and Spending Overview
See how much money came into your wallet and how much went out, all in one view. You can also see which services you spend the most on. Learn more
Download Your Statement
You can now download your SnappyPay account statement in the app and get a full record of your wallet transactions. Learn more
Face Match Verification
Before, verification sent a code by SMS, and many of you no longer use the number it went to. You can now verify with a quick face match instead. Learn more
Verified Badge
Once your account is verified, a yellow badge shows that you are a verified SnappyPay user. Learn more
Fund Your Wallet with PalmPay
You now have a PalmPay account number to fund your SnappyPay wallet, in addition to the existing option. Always send from a bank account in your own name. Learn more
Improved Send Money to SnappyPay Users
Send money using the person's SnappyPay username. You will see their full name before you confirm, and you can save them as a beneficiary for next time. Both sender and receiver need verified accounts. Learn more
Improved Saved Beneficiaries
Save the people you pay often, so you don't have to type their details every time. You can also pick a number straight from your phone's contact list.
Report or Rate a Transaction
Open any transaction to report an issue, which starts a live chat with our team, or rate it from 1 to 5 stars and leave feedback.
Share Your Receipt
Share any receipt as an image or a PDF.
Improved Scheduled Payments
If a scheduled payment fails, we now try it again before cancelling the schedule, so your airtime, data, electricity and cable TV payments are less likely to be missed. Keep your wallet funded before the due date. Learn more
Improved Wallet Balance Alerts
Set your own low balance amount, and we'll notify you when your wallet drops below it. Learn more
Improved Dark and Light Mode
Dark and light mode now look cleaner and are easier to read.
Chat With Us in the App
You can now chat with our support team directly in the SnappyPay app, from 7am to 9pm daily. WhatsApp and email are still available.
Suggest a Feature
Have an idea that would make SnappyPay better for you? Send it to us through Suggest a Feature in the app. If we build your idea, you could be rewarded.
Join Our WhatsApp and Telegram Channels
Be the first to hear about new services, updates and offers. Join our WhatsApp Channel and our Telegram Channel.
Need help?
Chat with us in the app (7am to 9pm daily), message us on WhatsApp at +234 813 071 3103, or email [email protected] any time.