If you have forgotten your password, you can reset it from the login screen. These steps work in the app and on the web at app.snappypay.ng.
If you are logged in, log out.
On the login screen, tap Forgot password.
Enter the email address you registered with.
Check your email for a reset code.
Enter the code.
Type your new password, then confirm it.
Log in with your new password.
Please note: If the reset code doesn't arrive, check your spam or promotions folder, and make sure you entered the same email you registered with.
Want to change your transaction PIN?
Log in and go to Settings to change your PIN.
Can't access your registered email?
Contact us through:
Live chat: 7am to 9pm daily
WhatsApp: +234 813 071 3103
Email: [email protected] (any time)
Never share your reset code, PIN, OTP or password with anyone. SnappyPay staff will never ask for them.